Terms and Conditions

Welcome to PPEO.com , These Terms and Conditions govern your access to and use of our website. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Use of the Website

1.1 Eligibility: You must be at least 18 years old to use our website or place an order. By using our website, you represent and warrant that you are of legal age to form a binding contract.

1.2 Account Creation: In order to access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Conduct: You agree not to engage in any activity that may disrupt or interfere with the operation of our website. This includes, but is not limited to, attempting to gain unauthorized access to our systems, transmitting viruses or harmful code, or engaging in any form of illegal or fraudulent activity.

2. Product Information and Pricing

2.1 Product Descriptions: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that the product descriptions, images, or other content on our website are error-free or complete. We reserve the right to correct any errors, inaccuracies, or omissions and to update or change the content at any time without prior notice.

2.2 Pricing: All prices displayed on our website are in $ US Dollar and are subject to change without notice. We reserve the right to modify or update pricing information, including discounts and promotions, at our sole discretion.

3. Orders and Payment

3.1 Order Placement: By placing an order on our website, you make an offer to purchase the selected products under these Terms and Conditions. We reserve the right to accept or reject your order at our sole discretion.

3.2 Payment: We accept payment through authorized third-party payment gateways. You agree to provide accurate and complete payment information and authorize us to charge the total amount for your order, including applicable taxes, shipping, and handling fees.

3.3 Order Confirmation: Upon receiving your order, we will send you an order confirmation email. This email serves as acknowledgment that we have received your order but does not guarantee acceptance or availability of the products.

3.4 Shipping and Delivery: We will make reasonable efforts to deliver your order within the estimated timeframe. However, we are not responsible for any delays or failures in delivery that are beyond our control.

4. Returns and Refunds

Thank you for shopping with us at PPEO. We strive to provide you with high-quality products and excellent customer service. This Returns and Refunds Policy outlines our guidelines for returns and refunds, specifically related to international orders.

4.1 International Orders
4.1.1 Refunds: Unfortunately, we cannot offer refunds for international orders, including shipping costs. Once an international order has been shipped, it is not eligible for return or refund.
4.1.2 Returns: We do not accept returns for international orders. Please carefully review your order, including product details, sizes, and colors, before completing your purchase.

4.2 Reasons for Policy
4.2.1 Cost and Complexity: The cost and complexity associated with intercepting and returning international packages are extremely high. As a result, we are unable to process returns or provide refunds for international orders.

4.3 Damaged or Defective Items
4.3.1 Exceptions: In the rare event that you receive a damaged or defective item in your international order, please contact our customer support team with detailed information and photographic evidence. We will assess each case individually and provide appropriate assistance or compensation, if applicable.

4.4 Lost or Missing Packages
4.4.1 Responsibility: Once an international order has left our facility and is in transit, we are not responsible for any lost or missing packages. We recommend contacting the carrier or your local customs office for further assistance in locating the package.

4.5 Order Cancellation
4.5.1 Inability to Cancel: We are unable to cancel international orders once they have been shipped, including the associated shipping costs. We strongly advise reviewing your order carefully before finalizing the purchase.

5. Intellectual Property

5.1 Trademarks: All trademarks and brands mentioned on our website are the property of their respective owners. We acknowledge and respect the rights of trademark owners and use their marks solely for identification purposes. Any mention of third-party trademarks does not imply endorsement or sponsorship by the trademark owners, nor does it indicate any association with or endorsement of our products or services.

5.2 Copyright: The content, including text, images, graphics, logos, and other materials, on our website may be subject to copyright protection. We make every effort to use only content that is either original or properly licensed for use on our website. We respect the intellectual property rights of others and strive to comply with all relevant copyright laws. If you believe that any content on our website infringes upon your copyright, please contact us immediately with the following information: (a) a description of the copyrighted work that you claim has been infringed; (b) the location on our website where the infringing material is located; (c) your contact information, including your name, address, telephone number, and email address; (d) a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (e) a statement by you, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

5.3 Third-Party Intellectual Property: We respect the intellectual property rights of others. If you believe that your intellectual property rights have been infringed upon on our website, please contact us immediately with the following information: (a) a description of the copyrighted work or trademark that you claim has been infringed; (b) the location on our website where the infringing material is located; (c) your contact information, including your name, address, telephone number, and email address; (d) a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright or trademark owner, its agent, or the law; and (e) a statement by you, made under penalty of perjury, that the information provided in your notice is accurate and that you are the owner of the copyright or trademark or authorized to act on behalf of the owner.

5.4 User-Generated Content: By submitting any user-generated content on our website, such as product reviews, comments, or testimonials, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you have the necessary rights to grant us this license and that your submission of user-generated content does not infringe upon the rights of any third party.

6. Limitation of Liability

6.1 Disclaimer of Warranties: Our website is provided on an “as-is” and “as available” basis. We make no representations or warranties of any kind, whether express or implied, regarding the operation, accuracy, or availability of our website.

6.2 Limitation of Liability: To the maximum extent permitted by law, PPEO and its affiliates, directors, officers, employees, or agents shall not be liable for any indirect, consequential, incidental, punitive, or special damages arising out of or in connection with your use of our website or the products purchased through our website.

7. Modifications to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. By continuing to use our website after the changes become effective, you agree to be bound by the revised Terms and Conditions.

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us using the information provided on our website.